FAQ #1 – What does my dog do all day?
- The doggies go into supervised playgroups with other dogs their size and play style. We let the dogs dictate which group they would like to be in. We have separate playgroups for big dogs and minis, seniors and youngsters. Depending on the day, we can have as many as seven playgroups to accommodate different levels of excitement. If your dog is older and less active, we have a group for that too.
- FACT: On a dog’s first visit, we are very selective on the introductions. We will start slowly, with calm, predictable regulars and as your dog acclimates, add more friends until the playgroup is average size. This takes time and patience and for that reason, we ask (but do not require) that you give us notice of the day and time you plan to start your dog in daycare.
FAQ #2 – What is the play area like? Is it outside?
- We have three big, climate-controlled rooms that are fenced off into smaller areas for the different sized playgroups. We have small, outside runs for potty breaks, but the majority of playtime is inside.
- FACT: All groups get the correct combination of balls, tug toys and nylabones. Play areas also have beds or crates for naps and fresh water.
FAQ #3 – What is Bordetella and why does my dog need a vaccination for it?
- Bordetella, also known as Kennel Cough, is a doggie virus that is similar to the common cold in people. Puppies and older dogs are more susceptible to secondary infections caused by compromised immune systems when fighting Kennel Cough.
- FACT: Vaccinations can prevent dogs from contracting this virus, but vaccinated dogs can still get sick and dogs can be carriers without showing symptoms.
FAQ #4 – Do you have webcams?
- No, but we take lots of pictures and videos which you can see on our Facebook page, MoJo’s Backyard.
- FACT: The dogs do get tired of being followed by the puparazzi while they are trying to play. For this reason, we try to find a happy medium of picture taking (for the parents’ enjoyment) and letting the dogs do their thing (for the dogs’ enjoyment)
FAQ #5 – When can I have a tour? Can I bring my dog?
- We give tours on Saturdays (unless it’s a holiday weekend) from 9am – 5pm. You do not need to make an appointment, just stop on by! Please bring your dog! It will be loud, which may frighten your dog, so if you choose to leave him home for this part, we understand.
- FACT: On your tour, you will see that as soon as the dogs spot you, they will stop playing, run to the fence and bark at the intruder (that’s you!). Because of this interruption to their routine, we limit tours to our slowest day of the week (Saturday) so that we can maintain a happy and safe environment for the dogs.
FAQ #6 – What is your dog-to-staff ratio?
- On average, it is one person to ten to fifteen dogs. Since we don’t require appointments, every day is different but we don’t allow any one group to become too large and every group is supervised.
FAQ #7 – Does my dog need to be screened?
- No, not if your dog is acquainted with dog parks or daycare and knows how to have a good time with other dogs. If you are unsure about your dog’s play style, we suggest starting off with a half day and increasing playtime as your dog adjusts.
FAQ #8 – Where do the dogs do their “business?”
- We take playgroups to our outside runs every few hours. If your dog refuses to potty on anything but grass, please let us know so that we can leash walk your dog in our dog walk.
FAQ #9 – My dog got home and slept through dinner! Is that normal?
- Perfectly! Lots of parents bring their dogs just for that reason. We like to brag: Backyard dogs sleep all night 🙂
FAQ #10 – My dog came home with a scratch, did he get in a fight?
- If your dog gets in a fight, we will tell you when you pick up. If your dog has an injury more severe than a scratch, we will call you right away. The majority of times, dogs with scratches have gotten them from rough play.
- FACT: At MoJo’s Backyard, we let the dogs be dogs and that means lots of mouthing, pawing, chasing and wrestling. Since the dogs play with their mouths and paws, scrapes from teeth and nails happen regularly.
FAQ #11 – Do you crate the dogs during the day?
- Yes and no. Our whole purpose for being is to provide a place for dogs to run and jump and play. But anytime you have lots of dogs together, there are bound to be times when someone must be crated for a few minutes.
- FACT: There are several reasons your dog may be crated for a short amount of time during the day:
- Potty Line. All dogs go outside to potty before going into playgroups. Yes, even if they just pottied for their parents in the dog walk! If there’s another group outside or another dog ahead in line, your dog may have to wait in a crate for a few minutes until his turn.
- Snacks! If your dog needs lunch or is playing extra hard and needs a snack, we will feed him separately in a crate to make sure that no other doggies are stealing his food.
- Naps. Some dogs take playing very seriously. Dogs that cannot self-regulate will have 5-10 minute breaks when they need a breather.
- Pick-up. Towards the end of the night, as dogs are going home, we may (depending on how many dogs are here) get a head start on getting your pup ready to go home. This involves wiping them down, making sure they drink water and letting them catch their breath before you arrive.
FAQ #12 – I got a new puppy! What is the minimum age to attend?
- Congratulations!! We can’t wait to play with your puppy!! We require that puppies reach three months old before attending daycare. This gives them time to develop better immune systems, coordination, and confidence.
FAQ #13 – Why was my dog so thirsty when he got home?
- We really have no one answer to this question. Dogs always have access to fresh water while in their playgroups and outside. The only time they cannot get a drink is at bedtime (for sleepovers only). Some dogs play so hard they don’t want to take a break even to drink water. Some dogs don’t like our metal water pails (we put down ceramic bowls for these dogs). Some dogs (like our own) drink while they are here but still drink bowls when they get home. Please understand that the dogs are extremely active in our daycare and while we monitor the dogs’ water intake, there is no way for us to force the dogs to drink water (though we do encourage it heartily).
Your question not answered here?
- Give us a call! We are happy to talk with you and address any other inquiries or concerns. 850.422.3063
- If you prefer email, we have that too!