FAQs & Facts

Everything you wanted to know about Mojo's Backyard.

Daycare:

FAQ #1 – What does my dog do all day?

- The doggies go into supervised playgroups with other dogs their size and play style. We let the dogs dictate which group they would like to be in. Depending on the day, we can have as many as seven playgroups to accommodate different levels of excitement. If your dog is older and less active, we have a group for that too.

- FACT: On a dog’s first visit, we are very selective on the introductions. We will start slowly, with calm, predictable regulars and as your dog acclimates, add more friends until the playgroup is average size. This takes time and patience and for that reason, we ask (but do not require) that you give us notice of the day and time you plan to start your dog in daycare.

FAQ #2 – What is the play area like? Is it outside?

- We have three big, climate-controlled rooms that are fenced off into smaller areas for the different sized playgroups. We have small, outside runs for potty breaks, but the majority of playtime is inside.

- FACT: All groups get the correct combination of balls, tug toys and nylabones. Play areas also have beds or crates with blankets and fresh water.

FAQ #3 – What is Bordetella and why does my dog need a vaccination for it?

- Bordetella, also known as Kennel Cough, is a doggie virus that is similar to the common cold in people. Puppies and older dogs are more susceptible to secondary infections caused by compromised immune systems when fighting Kennel Cough.

- FACT: Vaccinations can prevent dogs from contracting this virus, but vaccinated dogs can still get sick and dogs can be carriers without showing symptoms.

FAQ #4 – Do you have webcams?

- No, we are behind the times. We still check dogs in with pencil and paper! But we take lots of pictures and videos which you can see on our Facebook page, MoJo’s Backyard.

- FACT: The dogs do get tired of having a flash go off in their face while they are trying to play. For this reason, we try to find a happy medium of picture taking (for the parents’ enjoyment) and letting the dogs do their thing (for the dogs’ enjoyment)

FAQ #5 – When can I have a tour? Can I bring my dog?

- We do not stay overnight with the boarding dogs. For this reason, everyone is crated at bedtime to ensure their safety.

- FACT: We get here at 6:30am 365 days a year. In the mornings, dogs wake up, go potty, have breakfast and go into their playgroups. Dinner time is around 4:30pm to give everyone time to digest and be ready for last potty break at 7:00pm.

- FACT: After 10 hours of playing, the dogs are pooped and ready for bed! Even though this is earlier than most home bedtimes, we’ve found through experience that 7:00pm is naturally when MoJo’s dogs are ready to sleep.

FAQ #6 – What is your dog-to-staff ratio?

- On average, it is one person to ten to fifteen dogs. Since we don’t require appointments, every day is different but we don’t allow any one group to become too large and every group is supervised.

FAQ #7 – Does my dog need to be screened?

- No, not if your dog is acquainted with dog parks or daycare and knows how to have a good time with other dogs. If you are unsure about your dog’s play style, we suggest starting off with a half day and increasing playtime as your dog adjusts.

FAQ #8 – Where do the dogs do their “business?”

- We take playgroups to our outside runs every few hours. If your dog refuses to potty on anything but grass or has a medical problem preventing him from being able to use our stairs or ramp, please let us know so that we can leash walk your dog in our dog walk.

FAQ #9 – My dog got home and slept through dinner! Is that normal?

- Perfectly! Lots of parents bring their dogs just for that reason. We like to brag: Backyard dogs sleep all night :)

FAQ #10 – My dog came home with a scratch, did he get in a fight?

- If your dog gets in a fight, we will tell you when you pick up. If your dog has an injury more severe than a scratch, we will call you right away. The majority of times, dogs with scratches have gotten them from rough play.

- FACT: At MoJo’s Backyard, we let the dogs be dogs and that means lots of mouthing, pawing, chasing and wrestling. Since the dogs play with their mouths and paws, scrapes from teeth and nails happen regularly.

FAQ #11 – Do you crate the dogs during the day?

- Yes and no. Our whole purpose for being is to provide a place for dogs to run and jump and play. But anytime you have lots of dogs together, there are bound to be times when someone must be crated for a few minutes.

- FACT: There are several reasons your dog may be crated for a short amount of time during the day:

  1. Potty Line. All dogs go outside to potty before going into playgroups. Yes, even if they just pottied for their parents in the dog walk! If there’s another group outside or another dog ahead in line, your dog may have to wait in a crate for a few minutes until his turn.
  2. Snacks! If your dog needs lunch or is playing extra hard and needs a snack, we will feed him separately in a crate to make sure that no other doggies are stealing his food.
  3. Naps. Some dogs take playing very seriously. Dogs that cannot self-regulate will have 5-10 minute breaks when they need a breather.
  4. Pick-up. Towards the end of the night, as dogs are going home, we may (depending on how many dogs are here) get a head start on getting your pup ready to go home. This involves wiping them down, making sure they drink water and letting them catch their breath before you arrive.

FAQ #12 – Why was my dog so thirsty when he got home?

- We really have no one answer to this question. Dogs always have access to fresh water while in their playgroups and outside. The only time they cannot get a drink is when they are crated at bedtime. Some dogs play so hard they don’t want to take a break even to drink water. Some dogs don’t like our metal water pails (we put down ceramic bowls for these dogs). Some dogs (like our own) drink while they are here but still drink bowls when they get home. Please understand that the dogs are extremely active in our daycare and while we monitor the dogs’ intake, there is no way for us to force the dogs to drink water though we do encourage it heartily.

Boarding:

FAQ #1 – What does my dog do all day?

- Boarding dogs participate in daycare.

FAQ #2 – Why do you cost more than my vet?

- MoJo’s Backyard has a unique environment when it comes to daycare and boarding. All our dogs come to play in a safe and friendly atmosphere where we choose to let dogs be dogs.

- FACT: Playgroups run for about 10 hours a day and all dogs who wish to participate get the opportunity.

FAQ #3 – What should I bring from home for my dog’s overnight stay?

- We highly recommend that you bring your dog’s own food from home. Although we have food on hand, bringing your dog’s regular diet will likely prevent any gastrointestinal distress from a sudden change.

- Any oral or topical medications your dog may need during the stay. (We do not give injections.)

- Everything else is optional. We have bowls (if your dog requires a ceramic or plastic bowl for meal times, please note on your application), beds, blankets, toys and crates. Some parents chose to bring bedding and toys from home for bedtime. Please understand that if your dog is comfortable using our beds and blankets, we will choose ours for ease of care. If your dog becomes stressed at bedtime, we will put your home-brought things with him to provide extra comfort.

- FACT: We are unable to give your dogs rawhides or any similar treat that may break off in large chunks. Approved bedtime snacks are crunchy treats, greenies and body parts (e.g. pig ears).

FAQ #4 – It’s my dog’s first time away from home or first time away from home for this long, is there anything I can do to make the stay as happy as possible?

- Yes, dogs that have experience daycare have a much happier boarding experience.

- FACT: We think that many dogs associate us with the vet or shelter their first time through the door. Once they learn we are way cooler than the vet, they are more excited to return and are happier to stay longer periods of time.

FAQ #5 – Where do the dogs sleep?

- We do not stay overnight with the boarding dogs. For this reason, everyone is crated at bedtime to ensure their safety.

- FACT: We get here at 6:00am 365 days a year. In the mornings, dogs wake up, go potty, have breakfast and go into their playgroups. Dinner time is around 5:00pm to give everyone time to digest and be ready for last potty break at 8:00pm.

- FACT: After 10 hours of playing, the dogs are pooped and ready for bed! Even though we have an early bedtime, we’ve found through experience that 8:00pm is naturally when MoJo’s dogs are ready to sleep.

FAQ #6 – Do you have Sunday and Holiday pick up and drop off times?

- Yes, from 9:00am to 5:00pm

FAQ #7 – Will my dog have a bath before I pick up?

- Only at your request. Most parents ask us to bathe their dogs before a certain time on their scheduled pick up day. The cost is $7.50 for dogs under 35lbs, $15.00 for dogs between 35-100lbs, and $22.50 for dogs over 100lbs.

Your question not answered here?

- Give us a call! We are happy to talk with you and address any other inquiries or concerns.
850.422.3063

- If you prefer email, we have that too!
megan@mojosbackyard.com